FAQ

1. What makes your Moroccan pillows unique?

Our Moroccan pillows are handcrafted by skilled artisans using traditional techniques that have been passed down through generations. Each pillow is made from high-quality, natural materials and features intricate designs that reflect the rich cultural heritage of Morocco.

2. Are your pillows made from authentic Moroccan materials?

Yes, we source our materials directly from Morocco, ensuring that every pillow is made from authentic, locally sourced fabrics and embellishments. This includes handwoven wool, cotton, and other natural fibers, as well as traditional dyes and stitching methods.

3. How should I care for my Moroccan pillow?

To maintain the quality and longevity of your pillow, we recommend spot cleaning with a mild detergent. Avoid using harsh chemicals or machine washing, as this can damage the fabric and colors. For deep cleaning, we suggest consulting a professional who specializes in delicate or handmade textiles.

4. Do the pillows come with inserts, or are they just covers?

Our pillows are typically sold as covers only, allowing you to choose the type of insert that best suits your comfort and style preferences. However, we do offer insert options if you would like a complete pillow. Please check the product description for details.

5. Can I customize a pillow with specific colors or patterns?

While our pillows are crafted based on traditional designs, we understand the desire for customization. If you have a specific request, please contact our customer service team, and we’ll do our best to accommodate your needs.

6. Where do you ship, and how long does delivery take?

We ship worldwide! Delivery times vary depending on your location. Typically, orders within the region are delivered within 5-7 business days, while international orders may take 10-15 business days. Please check our shipping policy for more detailed information.

7. What is your return policy?

We want you to love your Moroccan pillow. If for any reason you’re not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange, provided the item is in its original condition. Please refer to our return policy for more details on how to process a return.

8. Do you offer bulk orders or wholesale options?

Yes, we do offer bulk and wholesale orders for businesses and event planners. Please contact our sales team for more information on pricing, lead times, and customization options.

9. How can I contact you for more information?

You can reach us through our contact page, email, or by calling our customer service line. We’re always here to help with any questions or concerns you may have.